Data Protection

El777's Privacy Policy

Protecting your personal information is our highest priority. Read this Privacy Policy for full details — what we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026 Applicable: All Users

1Introduction & Commitment

El777 (referred to as "we", "platform", or "site") takes your privacy very seriously. This Privacy Policy explains how el777 collects, processes, stores, and protects your personal information.

By registering on our platform, playing games, or using any of our services, you agree to this Privacy Policy. Please read it carefully before you start using the platform.

El777 complies with international data protection standards. Your information is never sold to third parties.

This Privacy Policy applies to all el777 services and products — including the website, mobile app, Live Casino, Sports Betting, slots, and all other gaming categories. We believe players can only truly enjoy themselves when they know their information is completely safe.

2What Information We Collect

We collect various types of information when you register and use our services at el777. This is done to improve service quality and ensure your security.

Types of Data Description Purpose
Identity-Related Full name, date of birth, national ID number KYC Verification
Contact Mobile number, email address Account Management
Financial Mobile banking number (Mobile Banking/Nagad/Rocket) Transaction Processing
Technical IP address, device information, browser type Security & Fraud Prevention
Gaming Betting history, win/loss records Ensuring Responsible Gaming

We also automatically collect certain information — such as how long you used the site, which pages you visited, and which device you logged in from. This helps us improve our service quality and detect unusual activity.

3How Your Information Is Used

El777 uses the information it collects solely for legitimate purposes. In accordance with our Privacy Policy, your data is used for the following:

  • Creating, managing, and completing verification of your account.
  • Processing deposits, withdrawals, and other financial transactions.
  • Preventing fraud, money laundering, and unauthorized activity.
  • Delivering bonus offers, promotions, and personalized recommendations.
  • Improving customer service and support.
  • Meeting legal obligations and maintaining accountability to regulatory bodies.
  • Monitoring gameplay patterns to promote responsible gaming.
  • Resolving technical issues and improving the quality of our services.

Your information is never sold or transferred to third parties for advertising purposes.

4Data Sharing & Disclosure

The core principle of el777's Privacy Policy is to keep your information as private as possible. However, there are specific circumstances where sharing data is legally required or necessary:

  • Service Providers: Data may be shared on a limited basis with trusted third parties for payment processing, technical support, or KYC verification.
  • Legal Obligations: Information may be disclosed pursuant to a court order, government investigation, or regulatory authority request.
  • Security reasons: Information may be shared with the relevant authorities if fraudulent or criminal activity is suspected.
  • Business Restructuring: In the event of an ownership change or merger, your information may be transferred to the new entity.

Outside of the above, no information is shared with third parties without your explicit consent. All third-party service providers are required to comply with our privacy standards.

5Cookies & Tracking Technologies

El777 uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored in your browser.

  • Essential Cookies: These are essential for maintaining login sessions and ensuring security — they cannot be disabled.
  • Functional Cookies: Remembers your preferences (language, theme). Can be disabled.
  • Analytics Cookies: Collects site usage statistics to help improve the quality of our services.
  • Security Cookies: Used to detect fraud and bot activity.

You can control or delete cookies through your browser settings. However, disabling certain cookies may cause some el777 features to not work properly.

6Data Security Measures

At el777, we apply industry-leading security technology to keep your personal and financial information protected.

  • All data transfers are secured with 256-bit SSL encryption.
  • Personal data is stored on servers in encrypted form.
  • Two-Factor Authentication (2FA) is available.
  • Automated alert system for detecting suspicious logins or activity.
  • Regular security audits and penetration testing are conducted.
  • Server data is housed in secure data centers monitored 24/7.

El777's security infrastructure is built in compliance with the international PCI DSS standard.

Please keep in mind — no data transmission over the internet is 100% secure. Keep your password confidential, avoid logging in over public Wi-Fi, and contact our support team immediately if you notice any unusual activity on your account.

7Data Retention Period

El777 retains your information only for as long as necessary. Data retention periods under our Privacy Policy are as follows:

  • Account Information: For the duration the account is active and a minimum of 5 years after closure.
  • Financial Transaction Records: 5–7 years as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Logs & Technical Data: From 6 months up to 2 years.
  • Customer Service Chat: Up to 2 years after the issue is resolved.

Once the retention period expires, data is securely deleted or irreversibly anonymized.

8Your Privacy Rights

Under el777's Privacy Policy, you have certain important rights regarding your personal data. Contact our support team to exercise any of these rights.

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request a temporary restriction on data processing in certain cases.

Data Portability

You may request a copy of your information in a structured, portable format.

Right to Object

You may object to the use of your data for specific purposes.

We aim to process all rights-related requests within 30 days. Complex requests may take longer — in such cases, we will notify you in advance.

9Protection of Children & Minors

El777 does not knowingly collect information from anyone under the age of 18. Our platform is strictly for adults.

Under el777's Privacy Policy, child protection is our highest priority. Age is verified at registration, and any account found to belong to a minor is immediately suspended.

If you believe a minor has registered on el777, please notify our support team immediately. We will take the necessary action without delay.

10Contact & Privacy Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. We will do our best to resolve your matter promptly.

Privacy inquiries: [email protected] — we aim to respond within 24 to 48 business hours.

El777 reserves the right to update this Privacy Policy at any time. If changes are made, you will be notified via your registered email or through an in-platform notification. The latest version will always be available on this page.

Our Security Features

We use the latest technology and practices to keep your data and experience secure at el777.

End-to-End Encryption

Every data transfer at el777 is protected by 256-bit SSL. Third parties can never read your information.

KYC Verification

Identity verification at registration ensures that only verified adult users can access the platform.

Two-Factor Authentication

With 2FA enabled, no one can access your account even if your password is compromised.

Data Anonymization

All data used for analytics has personally identifiable information removed.

Real-Time Monitoring

Our systems operate 24/7 to detect suspicious activity in real time.

Secure Data Storage

Your information is stored in internationally certified secure data centers where unauthorized access is entirely prevented.

Safe Gaming

On a Trusted Platform Join Now

Your information is completely safe at el777. Register with confidence and enjoy the best gaming experience.

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